Features and Benefits of Ratings and Reviews Solution
Our Ratings and Reviews Software (SaaS) lets your customers share their feedback on your site. Increasing conversion rates with engaging ratings and reviews, drive more traffic, while maintaining total control and ownership.
Customer feedback improves the consumer decision making process to drive sales and decrease product returns. Add customer ratings and reviews to your website quickly and easily, without expensive software or custom programming.
You'll be surprised how easy it is to get satisfied customers to sell for you. Take advantage of social networking and word-of-mouth marketing to raise customer awareness and interest. Ratings and Reviews supports both physical and digital products, services, media – anything can be rated and reviewed.
You maintain ownership of all of your Rating and Review data. You are always in control. You can manage, modify, delete or approve your customer ratings and reviews before they are posted on your website.
It's a completely cloud based solution. No software to install. No upfront capital expenditures. Cheaper and faster upgrades and enhancements: we can easily upgrade applications and quickly deliver requested enhancements.
Combine different types of ratings into a single rating box. Multi dimensional ratings lets reviewers rate specific product features. Improve customer loyalty. Completely AJAX-based system for a better user experience.
Widget Web-based Builder. Seamless Customization and Integration with your authentication system. With just a cut-and-paste of HTML code you can get ratings and reviews up and running in minutes. The design of your ratings and reviews area can be fully customized using CSS to make sure it blends in with your website.
Detailed Reporting and Analysis. Our Dashboard offers a simple view into the data associated with your rating and reviews, providing instant access to all of your account data.
Post purchase follow up email marketing.
Instant Email Notifications.
SEO (Search Engine Optimized) customer ratings and reviews drive more traffic from major search engines to your site.
Review tags and keywords. Tagging your reviews will help both the customers on your site and the search engines which drive traffic to your site. Will help establish the credibility of your site on that topic.
Abusive words filter and Spammer IPs filter. Widget language localization and custom development available.
We use reasonable security measures in an effort to prevent data loss and unauthorized access.
SSL Certificates are available.
Your product reviews will come up in organic search results for the given products.
Product reviews provide critical information to shoppers making purchase decisions and drive more traffic to your website. The Google Product Review Feed lets our customers send product reviews to Google Shopping.
The most unique feature:
How Do We Calculate Rating Average?
We give our customers an option to use Bayesian
formula to calculate average rating.
The Bayesian average is a statistical technique used to reduce noise due to low sample counts. In effect, the fewer votes a product has , the more it is pulled towards Initial Average.
We calculate the rating of an item based on the “believability” of the votes. The greater the certainty, based on the number of votes, the more the Bayesian rating approximates the plain, unweighted rating. When there are very few votes, the Bayesian rating of an item will be closer to the average rating of all items.
Please, check our User Guide
for more details.
Shopping Cart Integration:
Rating System has prebuilt integration for shopping carts packages such as:
X-Cart, Sitefinity and Miva Merchant. Under our subscription, we will provide a special code that we generate to our customers, making it very easy to use and apply. These packages that we offer to our clients are mainly for paid users, included in our Platinum and Business plan. Why? SEO integration and rich snippets are all key factors involving shopping cart integration.