User Guide

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Create an account

• Click "Create Account" Button on our home page
• Form must be completed in order to create an account
  • Company Name - This is the name of your company, or your name if you don't have one
  • Email - Please use your real email, you will never be spammed and your email address will never be shared with anyone
  • Password - Password must be at least six characters long
  • Re-enter Password
  • Website (optional)
  • Phone (optional)
  • Place a check mark (√) if have read and accept the Terms and Conditions
• Click "Create My Account" Button

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Logging into the Rating-System.com

User Login
• To log into the Rating-System.com enter Email and Password
• Click "Sign In" Button

Note:
If you have forgotten your Password Click [Forgot Password?].
This will generate an e-mail that will be sent to you with your password.

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Create a RatingBox

You will be redirected to that page after you create an account. But you can always return to it later using navigation on your administration area.
RatingBox Definition
RatingBox is a place holder(widget) for your:

• "Submit Rating and Review area"
• "Read Existing Reviews area"
• "Average Rating", "Summary"
• "Top Rated Products"
• different Snapshots and more

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Create RatingBox process is broken down into a couple of Steps:

• RatingBox Details Information
• Review Options Information
• Rating Dimension(s) Information
• Additional Option(s) Information

All sections must be complete in order to create a RatingBox.

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1: RatingBox Details Information

• Title - will appear on the top of the "Submit Rating and Review" area, use more generic names like : "Write a review of this product to share your opinions with others.". You don't need to create RatingBox for each product, one RatingBox should be used for all products in the same product category
• Description - for your records only
• Background
• Border
• Margin-Padding
• Width and Height
• Font

Using this step you will set your ratingbox top level properties: name, width, height, font, etc.

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2: Review Options Information
Click "Step 5" and click "Fields" button

• Place a check mark (√) if you want to add Email textbox to your RatingBox, that field won't be visible on Read Reviews area
• Place a check mark (√) if you want to add Headline textbox, you can choose different label for that textbox
• Place a check mark (√) if you want to add Name textbox
• Place a check mark (√) if you want to add Location textbox
• Place a check mark (√) if you want to add Comments textarea

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3: Rating Dimension(s) Information
Click "Step 5" and click "Rating Dimensions" button
As you can see, this allows your product to be rated on several dimensions at the same time. You need to choose Dimension Name, Type and Weight.
Average rating is calculated as a weighted sum of the rating dimensions.
The Total Weight must be equal to 1.00.

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4: Additional Option(s) Information
Click "Step 5" and click "Optional Questions" button

• You can specify(optional) your own questions for your customers, like: "Would you recommend this to a friend?" - Valid answers values: Yes,No - will create two radiobuttons on the widget

Click "SAVE" Button

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List of RatingBoxes, Active Widgets

After you create a RatingBox, you will be redirected to "My Active Widgets" page, where you can see all your RatingBoxes, get your RatingBoxes code you may use on your website.

• A. - you can always return to that page later using navigation menu on your left
• B. - you can see many widgets we pre-built for you to use on your website. "Click to Preview and Get the code"

You can always edit your RatingBox properties by clicking "Edit Rating Dimensions/Style" link.
We suggest NOT making changes after rating box is placed on your website.

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Get codes for your website

• Click on any link in 'Widget Code' column to get your widget code
• In pop-up window, please copy the code
• Paste this script into your pages where you want the Widget to be displayed.
• Optional: you can replace the 'window.location.href' part with the permalink URL of the item(product) that's being rated.
  Example:
  "ProductCode": encodeURIComponent('http://www.yourdomain.com/product.aspx?id=10001'),
  You only need to do that if you want to present more than one rating box widget on the same page. Use different values for r_itemid. Or if you want to collect reviews on one page and present them on another page.
• That is it. RatingBox will appear on your website.

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Review Tags and Keywords

• Click on "My Categories and Tags" navigation menu
• Choose category you want to assign and/or modify tags/keywords
• By clicking "Add Tag" button you can add new tags to your product category
• Place a check mark (√) by any tags if you want to delete it, and click "Delete" button
• That is it. Tags will appear on your ratingbox if you have "Add Tag" option visible(option you can choose when you create/edit your ratingbox)

* This page might be used to add/edit product categories.

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Reports and Ratings/Reviews Management

The Reports option will provide visibility, within a defined period of time, of ALL ratings/review and/or questions/answers within your company, give you ability moderate/edit/delete/email/export all your ratings/reviews/questions/answers.
Reports:

• Reports by date range
• Dashboard
• Reports by entity
• Conversion Sales
• Most Active User IPs

Tips:
Approve	-	Click to approve
Edit	-	Click to moderate, approve, edit.
Delete	-	Click to delete that entry
Email	-	Click to forward a review to another person
	-	A Verified Member is a person who has confirmed their email address. This is intended to identify people who are submitting reviews using their real email addresses.
	-	This is your staff member review.

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My Company Information

That page provides a detailed look at :

• Company Information
• Email Notification Settings
• Additional filters: Entity Filters, Blocked IPs, Blocked Words
• You system average rating calculation type: Simple Average or Bayesian Average

All information that has been provided to Rating-System.com (during initial set up) will be visible on this screen. Note: Bayes’ Theorem - Wikipedia

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Billing and Invoices

That page provides a detailed look at :

• Subscription Information
• Previous Subscription Payments Information - List of previous invoices
• Previous Fee Payments Information - List of previous fee invoices, if any customization or custom development

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Change Password

This interface will allow you to change your Password.

• Click Change Password
• Enter in the following
  • Old Password
  • New Password
  • Confirm New Password
• Click SAVE

Note: Password must be a minimum of 6 characters
Click CANCEL if you do not want to change the password