User Guide

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Create an account

• Click "Create Account" Button on our home page
• Form must be completed in order to create an account
  • Company Name - This is the name of your company, or your name if you don't have a company name
  • Email - Please use your real email, you will never be spammed and your email address will never be shared with anyone
  • Password - Password must be at least six characters long
  • Re-enter Password
  • Website (optional)
  • Phone (optional)
  • Place a check mark (√) if have read and accept the Terms and Conditions
• Click "Create My Account" Button

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Logging into the Rating-System.com

User Login
• To log into the Rating-System.com enter Email and Password
• Click "Sign In" Button

Note:
If you have forgotten your Password Click [Forgot Password?].
This will generate an e-mail that will be sent to you with your password.

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Create a RatingBox

Click "Widgets Setup" -> "Create New Box" using navigation on your administration area.
RatingBox Definition
RatingBox is a place holder(widget) for your:

• "Submit Rating and Review area"
• "Read Existing Reviews area"
• "Average Rating", "Summary"
• different combo boxes and more

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Step 1: Choose template
Using this step you will set your ratingbox look and feel.

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Step 2: Write review box

Using this step you will be able to customize write review area.

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Step 3: Read reviews box

Using this step you will be able to customize read reviews area.

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List of Active Widgets

After you create a RatingBox, you will be redirected to "Active Widgets" page, where you can see all your RatingBoxes, get your RatingBoxes code you may use on your website.

• A. - you can always return to that page later using navigation menu on your left
• B. - you can see many widgets we pre-built for you to use on your website. "Click to Preview and Get the code"

You can always edit your RatingBox properties by clicking "Edit Rating Dimensions and/or Features" link.

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Get codes for your website

• Click on any link in 'Widget Code' column to get your widget code
• In pop-up window, please copy the code
• Paste this script into your pages where you want the Widget to be displayed.
• Optional: you can replace the 'window.location.href' part with the permalink URL of the item(product) that's being rated.
  Example:
  "ProductCode": encodeURIComponent('http://www.yourdomain.com/product.aspx?id=10001'),
  You only need to do that if you want to present more than one rating box widget on the same page. Use different values for r_itemid. Or if you want to collect reviews on one page and present them on another page.
• That is it. RatingBox will appear on your website.

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Review Tags and Keywords

• Click on "My Categories" navigation menu
• Choose category you want to assign and/or modify tags/keywords
• By clicking "Add Tag" button you can add new tags to your product category
• Place a check mark (√) by any tags if you want to delete it, and click "Delete" button
• That is it. Tags will appear on your ratingbox if you have "Add Tag" option visible(option you can choose when you create/edit your ratingbox)

* This page might be used to add/edit product categories.

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Reports and Ratings/Reviews Management

The Reports option will provide visibility, within a defined period of time, of ALL ratings/review and/or questions/answers within your company, give you ability moderate/edit/delete/email/export all your ratings/reviews/questions/answers.
Reports:

• Reports by date range
• Reports by product
• Conversion Sales
• Most Active User IPs

Tips:
Approve	-	Click to approve
Edit	-	Click to moderate, approve, edit.
Delete	-	Click to delete that entry
Email	-	Click to forward a review to another person
	-	A Verified Member is a person who has confirmed their email address. This is intended to identify people who are submitting reviews using their real email addresses.
	-	This is your staff member review.

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My Company Information

"Account Settings" -> "My Company Info" page provides a detailed look at :

• Company Information
• Email Notification Settings
• Additional filters: Entity Filters, Blocked IPs, Blocked Words
• You system average rating calculation type: Simple Average or Bayesian Average

All information that has been provided to Rating-System.com (during initial set up) will be visible on this screen. Note: Bayes’ Theorem - Wikipedia

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Billing and Invoices

That page provides a detailed look at :

• Subscription Information
• Previous Subscription Payments Information - List of previous invoices
• Previous Fee Payments Information - List of previous fee invoices, if any customization or custom development

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Change Password

This interface will allow you to change your Password.

• Click Change Password
• Enter in the following
  • Old Password
  • New Password
  • Confirm New Password
• Click SAVE

Note: Password must be a minimum of 6 characters
Click CANCEL if you do not want to change the password