User Guide

Create an account

• Click "SIGN UP NOW" Button on our home page
• Form must be completed in order to create an account
  • Company Name - This is the name of your company, or your name if you don't have one
  • Email - Please use your real email, you will never be spammed and your email address will never be shared with anyone
  • Password - Password must be at least six characters long
  • Re-enter Password
  • Website (optional)
  • Phone (optional)
  • Place a check mark (√) if have read and accept the Terms and Conditions
• Click "CREATE" Button

Logging into the Rating-System.com

• To log into the Rating-System.com enter Email and Password
• Click "SIGN IN" Button

Create a RatingBox

• "Submit Rating and Review area"
• "Read Existing Reviews area"
• "Average Rating", "Summary"
• "Top Rated Products"
• different Snapshots and more

• RatingBox Details Information
• Review Options Information
• Rating Dimension(s) Information
• Additional Option(s) Information

• Name - will appear on the top of the "Submit Rating and Review" area, use more generic names like : "Rate this product", "Rate this hotel". You don't need to create RatingBox for each product, one RatingBox should be used for all products in the same product category
• Description - text will be used for [?] popup tips
• Rating Graphics - select different types of stars: Yellow, Blue, Bars, etc.
• Style - select style that matches your website, we can always customize it to match your site's look and feel
• Matte - Rating Graphics background compatibility, choose White for RatingBoxes with light background, Black for dark RatingBoxes
• Category - select your product category, you can add new category if you can't find the right one

• Place a check mark (√) if you want to add Email textbox to your RatingBox, that field won't be visible on Read Reviews area
• Place a check mark (√) if you want to add Title textbox, you can choose different label for that textbox
• Place a check mark (√) if you want to add Comments textarea
• Place a check mark (√) if you want to add Average Rating to your RatingBox

• You can specify(Optional) your own question for your customers, like: "Would you like more info about this product?" - Valid answers values: Yes,No - will create two checkboxes/radiobuttons on the widget, only available for paid customers
• Login Required - Place a check mark (√) if you don't want to allow anonymous ratings and reviews
• Add Picture - Place a check mark (√) if you want to add Picture Upload Functionality to your RatingBox - uploaded pictures will be attached to your customer review
• Add YouTube Video - Place a check mark (√) if you want to add YouTube Video Functionality to your RatingBox - YouTube video will be attached to your customer review
• Add Tags - Place a check mark (√) if you want to add Tags(Keywords) Functionality to your RatingBox - tags will be attached to your customer review
• Show Ratings - Place a check mark (√) if you want your RatingBox shows previous ratings
• All Fields Required - Place a check mark (√) if you want all fields to be required to submit review
• Confirmation Required - Place a check mark (√) if user must confirm rating/review after clicking "Submit" button
• Disclaimer Text - Enter text you want to have below your Email field
• Rating Comments - Enter text you want to have below your Rating stars

List of RatingBoxes, Active Widgets

• A. - you can always return to that page later using navigation menu on your left
• B. - you can see many widgets we pre-built for you to use on your website. "Click to Preview and Get the code"

Get codes for your website

• Click on any link in 'Widget Code' column to get your widget code
• In pop-up window, please copy the code
• Paste this script into your pages where you want the Widget to be displayed.
• Optional: you can replace the 'window.location.href' part with the permalink URL of the item(product) that's being rated.
  Example:
  var r_itemid=encodeURIComponent('http://www.yourdomain.com/product.aspx?id=10001');
  You only need to do that if you want to present more than one rating box widget on the same page. Use different values for r_itemid. Or if you want to collect reviews on one page and present them on another page.
• That is it. RatingBox will appear on your website.

Review Tags and Keywords

• Click on "My Categories and Tags" navigation menu
• Choose category you want to assign and/or modify tags/keywords
• By clicking "Add Tag" button you can add new tags to your product category
• Place a check mark (√) by any tags if you want to delete it, and click "Delete" button
• That is it. Tags will appear on your ratingbox if you have "Add Tag" option visible(option you can choose when you create/edit your ratingbox)

Reports and Ratings/Reviews Management

• Reports by date range
• Dashboard
• Reports by entity
• Conversion Sales
• Most Active User IPs

Tips:
Approve	-	Click to approve
Edit	-	Click to moderate, approve, edit.
Delete	-	Click to delete that entry
Email	-	Click to forward a review to another person
	-	A Verified Member is a person who has confirmed their email address. This is intended to identify people who are submitting reviews using their real email addresses.
	-	This is your staff member review.

My Company Information

• Company Information
• Email Notification Settings
• Additional filters: Entity Filters, Blocked IPs, Blocked Words
• You system average rating calculation type: Simple Average or Bayesian Average

Billing and Invoices

• Subscription Information
• Previous Subscription Payments Information - List of previous invoices
• Previous Fee Payments Information - List of previous fee invoices, if any customization or custom development

Change Password

• Click Change Password
• Enter in the following
  • Old Password
  • New Password
  • Confirm New Password
• Click SAVE