Rating System - Customer Ratings and Reviews Solution and Q&A Software

We offer public beta release of new Rating System version
gallery thumbnail We’re excited to share that the new version of Rating System(public beta) will soon be activated in your account. You’ll notice some significant new features.
Here are a few of our favorites.
  • Now your customers can easily share products reviews across the social web : Facebook, Twitter and Linkedin
  • Twice faster than old version and twice smaller javascript library with the same functionalities
  • New Widget Web Builder using the Custom CSS Builder to allow complete control of any aspect of any element
  • "Like" the review functionality was added


New version and old version are available for you now, and the old version administration will be available forever as long as you have old widgets associated with it. You do not need to upgrade if you do not want to, you old widgets will be running forever. To have a test drive, please login to your account and go to Setup -> Create New Rating Box and try our new RatingBox Web Builder.

Want help adjusting to the new version?
We have also been running a series on the Rating System blog that explores many of the changes and new features.

We’re excited to bring you this new WCF/Json based Rating System.

Thank you,
the Rating System Team


Customer buying choices are driven by social networks
gallery thumbnail We make it easy for our clients to let their customers share opinions, product reviews and experiences. Reviews can drive referral traffic from search engines like Google, and from social networks like Facebook, LinkedIn, and Twitter.
gallery thumbnail Now your customers can easily share products reviews across the social web and drive more valuable traffic back to your products pages without leaving your website.



Send discount coupon and boost your sales
gallery thumbnail We added new report : "Report by product" - so you can find and moderate all ratings/reviews and/or questions/answers for specific product. A customer follow-up service can help you keep in direct contact with your customers.

We added "Send Discount" functionality, please use "Report by date range" to find recent reviews, click "Send Discount" to email the discount coupon to your customer and increase your sales this year without spending an additional dime on advertising.


How we can help you
Our ratings and reviews solution is easily implementable in most of the shop systems. Your product or service reviews are directly shown on the product page.

Satisfied customers are the best seller and we can help you to convert your potential customers into Satisfied customers.



SEO and Rich Snippet
Deciding to hire an SEO is a big step that can potentially improve your website, but you can also risk damage to your website and reputation. Use our ratings and reviews solution risk free, we have proven record of results. Organic search results were invented to distinguish the real search results from the ads.

Google claims that their users click organic search results more often than ads. Using rich snippet helps Google to present users with the most useful and informative search results. The more information a search result snippet can provide, the easier it is for users to decide whether that page is relevant to their search, the easier it is for users to distinguish the real search results from the ads.

With rich snippets your reviews represent a certain type of data: count of votes, star rating and etc.

Providing this information doesn't affect the appearance of your content on your own pages, but it does help Google better understand, index and present information from your page.

The image below displays a rating information about a product. Pet Super Store integrated our ratings and reviews in April 2011 and in less than five months appears on Google search result in format below.

Google Search Results


Real Results, Really Fast
gallery thumbnail Less than a month ago we successfully launched our ratings and reviews solution on ComedyWorld.com.

Now ComedyWorld provides service to rate and review comedy performers.
gallery thumbnail It took one day to integrate, including SEO with rich snippets. The most amazing thing happened today when we found out ComedyWorld Rich snippets appear on Google Search results. It took less than a month to make it happened - we have not seen Google updating search results that fast! Rich Snippet gives users convenient summary information about their search results at a glance.

We are announcing new integration with Sitefinity CMS.
Telerik Sitefinity powers over 8000 websites worldwide. Among our customers are Fortune 500 companies like Coca-Cola, Chevron, Mercedes-Benz and more...
Telerik is a winner at the 2010 Microsoft Partner of the Year Awards for Central and Eastern Europe for the Sitefinity Web Content Management product.


Rating System now has a Facebook Page!
It has been a long time coming but it's finally here! Rating System now has a Facebook Fan Page!



Rating System Facebook Page

Be sure to Like Us and look for regular updates and news on the page!
Our streamlined customer follow-up process
Customer rating and reviews are intended to boost your online sales conversions, help to speed up purchase decision.
We have always known the best way to populate reviews on your ecommerce site is to solicit them from your customers post purchase with a follow-up email.
gallery thumbnail We have just released changes to our after sale customer follow-up process.
Now we provide small HTML module for our customers to place on invoice page, we automatically collect orders related information. That information is used to speed up the review collection process with an automated customer follow-up email program.

Our customers have ability to schedule a Cron Job for email follow-up process using our administration area.
A Cron job is a scheduled task, a task that is performed every so often by the server without any user input. Cron jobs are important for lots of different reasons. We required Cron jobs for a few different reasons but the most important ones:
  • Follow up email marketing sending
  • Automatic conversion sale report generation
When you set your dates the Cron Job will perform these tasks at 1:00am PST after that date has been reached.

And our service now available in Chinese and Turkish languages.

We are passionate about helping businesses succeed.
gallery thumbnail We successfully launched our ratings and reviews solution on
pet-super-store.com website with thousands of products ratings and reviews.

We designed our solution to be simple and straightforward to implement.
gallery thumbnail Client was surprised by our ability not only to quickly integrate ratings and reviews functionality with existing website, but also to migrate existing rating and reviews and to customize the look and feel.

It took less than a day to make it happened, including SEO with rich snippets.

We are announcing new integration with X-CART shopping cart software.

We are announcing new Rapid Installation process. With our Rapid install solution you can have a full featured Rating and Review System on your site within minutes not hours and Search Engine Optimized solution within hours not days.

Post purchase follow up email marketing
A couple of days ago we released new post purchase follow up email marketing functionality.

Follow up emails are a great way to build up your review content, help you learn whether your customers are happy with their purchases, encourage future purchases and invite more customers.
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Step One: Upload Your Orders



Manually upload your orders, customer emails, names and product information.

Downloadable example order is provided.
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Step Two: Send Email



Choose Review Email Template and send emails to selected customers.
(list of customers were uploaded with Step One of this process)